After my other mattress was delayed with no explanation, I did place an order with Pottery Barn as they offered the same exact mattress. They did not charge me immediately though and there were...

I love having this Pottery Barn location here. We've purchased a few pieces for our house in the past and the quality has been great. On this most recent visit we stopped in to see a few...

The worst customer service in my entire life. I will never shop here again. I brought an online return to the store and the guy at the store said he couldn't take it back because he couldn't...

Very bad customer service. Bought a reed diffuser as a birthday gift for a friend and it arrived without the reeds. I called Pottery Barn and they said to buy the reeds at Amazon at my own cost,...

The store moved to Fenton in Cary. Customer service is horrendous (and that's kind). One of the manager's Kat, was the least helpful employee ever. We needed to exchange an $8 bowl - it was beyond...