My daughter LOVES Build-A-Bear as she has more than I care to admit. They are crowded most of the time when I go, and the majority of the staff is always pleasant, even when busy. I am not sure I...

I was so happy with our little visit! It makes me happy that the staff makes this experience fun for both kids and adults regardless of age! We needed a moment to feel special like kids again,...

We were very disappointed to find the store closed at 1:15pm on Thursday (today), with no signs indicating why and no one at the mall able to answer any questions. While we were there, at least 4...

We went in recently for the Pay Your Age Birthday Bear. Since my son just turned one he couldn't really appreciate the whole experience, but I knew he'd like the commotion of the store. And well...

This is the second time I've had an issue at this store. My son was waiting patiently in line and they let these girls bully their way in front of him, and when I said something the store employee...