My wife and I had to change the direct deposit information on our Social Security Accounts. After my wife spent almost an hour on the 800 line, it would not recognize her phone number so back to...

Reporting to national SSA for unresponsive. Over an hour phone wait. Impossible to even make an appointment

I sat there for five hours for no reason. The person that called and requested that I come in, took a two hour lunch break. Then they sent another person out to tell me that the matter could be...

I called the office at 3:50pm on Friday, September 27, 2024. I was told that my call would be answered in the order it was received. I listened to music with a voice that came in ever so often...

In and out in 20 minutes! This place is a gem. Makes a very dreaded task not so bad. I would recommend this place over and over instead of going to the Mecklenburg County location. Facilities are...