We did not purchase a plan with Alpha. 2 stars for the benefit of the doubt. Alpha alarm gives the hard sell up front. The salesman seemed focused on getting a sale and not concerned with us....

Horrible customer service. The first system they brought did not work at our home. Then when scheduling the return appointment they did not give any flexibility with scheduling. They also...

We are very pleased with Carl Baker explaining all the systems and what we needed to keep our home safe. Alpha Alarm came to our rescue when our old alarm company of 25 years never answered our...

They sold me contract for two years and it was for 5 years. Went back to look at contract as everyone is paying less and it is 5 year contract even when verbally multiple times they said 2...

The sales and service installation personnel were friendly and competent, but the good news ends there. In less than a year Alpha Alarm had sold our contract to an even shadier out of state...