









Website: wyndhamhotels.com
Phone: (972) 464-2098
885 S Stemmons Fwy Lewisville, TX 75067 ·1045.72 mi
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Amenities
- Swimming pool
- Wifi
- Smoke-free
- Parking
- Accessible
Reviews
tripadvisorSo not even good... skip this hotel. Smelled so bad and poorly maintained. Wyndham.... I thought you were better than this.
MoreThe smell is probably people smoking meth in the rooms. It definitely wasn't weed. Just awful. I needed a shower at home after leaving. Wash my clothes.
MoreBed was good but…room had old sofa and foot rests with stains and looked too dirty to sit on . Carpets were stained. Bathroom had very old falling apart toilet seat , no toilet paper or holder.Also had to ask for towels and a TV remote .Had a smell of cigarettes .The tub needed caulk , walks needed to be cleaned and scraped . Light switch covers yellowed and broken . Door rotting at the bottom . Trim pieces missing at door left a nail sticking up through the carpet that stabbed my husband in the foot and made it bleed during the night .Fiund trash and fortunes and behind fury while look for the remote.Soap on bathroom floor made it sticky until it got wet and then it was very slippery .No soap in wall dispenser . We were aft to eat the breakfast judging by in dirt in room .
MoreThe A/C worked well. The bed was firm. However, I made notes and took photos of more than a dozen items of disrepair, and poor quality.1. The blanket on the bed was torn or ripped in several places, quite visible upon entry. Did the staff not report it? Or did management not replace it? I think the latter.2. The coffee bar lacked sugar substitute, important to me as a diabetic.3. No soap at the bath tub. 4. The soap dispensers were useless, empty and sitting on the tub.5. Both the lavatory and tub lacked a stopper, essential to filling for bath.6. The tissue case on the counter was empty, not even a box. An empty case is worse than no case at all.7. The TV was not plugged in. Why? Did the staff fail to check?8. A coin was on the floor beside that cabinet. I wonder if the floor was swept, or if it was done hurriedly.9. The bathroom counter splashboard needs to be caulked. It is not merely cracked. It is broken, now incomplete along the corner.10. Whoever painted the room was sloppy at best. The repair to the ceiling over the tub is unfinished. 11. The white wall under the counter has red brushmarks. Careless to do it. Unprofessional to not touch up the wall. 12. The toilet tank handle is bent. The device need repair or replacement because I found the toilet water running. This wastes water while you strive to save water by replacing towels every third day.13. The bathroom door bottom corner is deteriorating, ragged, evidence of a flood. 14. The carpet is ragged, perhaps from being soaked by the flooded bathroom floor. 14. What are the loose blue data cords between the bed and night stand?Perhaps a task unfinished, or materials left instead of removed to leave the room tidy?15. I think the last is most troublesome for you: Indifference. When checking out, I mentioned to the GM that the room had problems. He was focused on some task, and did not turn to face me. After a moment I began to mention items. A clerk gave a tacit reply that they would check. There was no show of concern; no apology. Rather more of a dismissal. I will not stay at this Baymont again.As I said, I photographed these and other items.
MoreI don't even know where to start. My wife's employer booked the room since part of our trip was for business. The room had extensive damage and things falling apart, but the lack of cleanliness was staggering. The floor looked like it hadn't been vacuumed or cleaned at all within the last 5 years--stains and gunk everywhere. Towels had stains and looked like they were from the 1990s. The box springs on one of the beds looked like it had poop stains smeared across the side of them. The air conditioner looked like it was on its last legs, and it smelled of cigarette smoke, mold, and mildew. I've stayed in a lot of cheap hotels over the years, but this one is the worst for cleanliness, and unfortunately I believe this is becoming an epidemic for the American hotel industry.
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