Internet seems to always be going out. They are fairly fast at getting the issue resolved but I should not have to continually call every other week because my Internet is out again!

First, as an Internet Service Provider, Knology is extremely fast - we appreciate it. Secondly, the Cable/TV Service is OUTDATED. The search engine that Knology uses, for searching programs, was...

Horrible service, slow connection, bad image, stupid cable box is always resetting it self, takes hours to be able to use ago, bad customer service, came out to look at it said there was nothing...

I realize most internet companies have terrible customer service, but Knology is the worst that I've experienced. I've had to call them for an internet outage, only for the repair man to show up...

Stay away!!!! We have had knology/wow for a few years. I honestly can't say why we have had them as long as this because we have had nothing but problems with their service and their handling of...