Yahoo
Hardware fell off because base was attached out of spec and repair couldn't remedy it.
Frame attached incorrectly to the base so it fell apart. This happened after a repair for the same issue.
Defect
The
Parts that fell off because of poor quality.
This foam is like you can buy at Walmart. It was about 3/4
Discoloration of Lazyboy
La-Z-Boy Furniture Galleries Home Furnishings ·$$$

La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customers unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Website: la-z-boy.com

Phone: (864) 288-7067

Closed now

  • Wed 10:00 AM - 8:00 PM

1046 Woodruff Rd Greenville, SC 29607 ·270.69 mi

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Reviews

yelp
2.0 39 reviews
5 star
7 4 star
1 3 star
0 2 star
3 1 star
28
Kim K. 05/30/26

After buying recliners from lower-quality companies, we finally got smart and now buy from La-Z-Boy. Great products that feel solid and do what they're supposed to do. Delivery guys (out of...

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George H. 09/04/26

My warranty claim declined. Agree to fix if I paid. The material was defective. It is a little over a year old. If wear and tear why dies butt area and arm rests look fine,

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Janet M. 09/13/26

Absolutely the worst customer service!!! Worst service dept !!! No return of phone calls!!! Special order took over 12 weeks Still waiting for order from May 30th. It is now Sept 13th. They...

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Bob E. 08/18/26

we purchased $5800.00 two piece set of furniture and one of the pieces us given us grief . they came out three times in an attempt to make it satisfactory but is still junk today...their service...

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Phil G. 05/14/26

Know that if you buy anything from them, there is NO warranty. They will tell you all about their lifetime warranty to sell you items. When YOU actually need them to do simple repairs, you WILL...

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