We had an awesome stay at this hotel. Luly at the front desk was amazing! We took a redeye flight into Atlanta and arrived at the hotel at 9:00 am. She was able to accommodate us on early check in and called the housekeeping staff to make sure our room was ready as quickly as possible. And we were in our room by 10:00 am to take a much needed nap!Hotel room was clean and AC worked amazing. Breakfast was good also.

OLD, tired hotel..... not even worth the low pricePROS - location right of I-75, friendly staff, decent shower pressureCONS - 1980s circa decorating in common areas and room, ONE slow elevator for entire place, tough to clean rooms since they are so old (stained grout and tiles, etc.), but at least no bugs, a bit noisy late night, DARK/poor lighting in rooms and common areas (although we did feel safe), standard unhealthy breakfast optionsIf you are on a budget and need a quick stop off of I-75 for one night, it may be worth it, but it's a stretch. Be sure and get a room above ground floor, since the ground floor rooms open to the outside of the hotel.

My family and I stayed at this Best Western for nearly three months while waiting to move into our new home. During that time, we spent thousands of dollars with the hotel, paying between $100 and $150 per night depending on the season.I want to recognize the second-shift front desk clerk and the housekeeping staff, who consistently provided exceptional customer service. They were professional, welcoming, and made our extended stay much more comfortable.Unfortunately, our experience with management was very different. Due to a temporary banking issue, a $30 charge did not process on my card. I immediately communicated that the balance would be paid. As long-term guests who had never previously left a balance and who had spent a significant amount of money at this property, I expected a little understanding and flexibility.At check-in, the owner initially approved allowing us to stay and pay the balance. However, within minutes, while I was away from the desk, that decision was reversed and my family was informed that we could not remain at the hotel. I found this disappointing and inconsistent, especially considering our history as loyal guests.What troubled me most was the lack of empathy, integrity, and appreciation shown toward customers who had supported the business for an extended period of time. Customer loyalty should matter, and in this situation, I felt that it did not.I also found the conduct of the morning front desk employee concerning. In my experience, her actions lacked professionalism and contributed to an uncomfortable environment for both guests and staff.To future guests, I encourage you to spend your money where it is valued, not merely tolerated. Every customer deserves to be treated with dignity, respect, and appreciation regardless of their background.I am grateful to the housekeeping team and certain front desk employees who treated my family with kindness and respect. However, because of the way management handled this situation, I cannot recommend this location. Kindness, communication, and empathy go a long way, especially when dealing with long-term guests.

ended up not even staying here bc the area was sketchy and the building looked like it was even rougher with more of a motel vibe

Great welcome - helpful staff. Comfortable beds and a good breakfast. We thought it was well placed - not too far from the airport but close to some great Malls and outlet stores as well as historic Marietta (which is worth a visit).