We had a very disturbing experience picking up a rental at the Thrifty/Dollar counter at Reagan National Airport this morning. The employee assisting us (we later found out his name is CALVIN)...

If it weren't for Paul and the kind gal at the kiosk where you pick up the vehicle, I would give the DCA Dollar Rent A Car zero stars. Chris the deplorably rude agent at the desk is appallingly...

Reserved a 7-passenger vehicle on Nov 19 for 9:00 a.m. Christmas Day at Hertz/Dollar Union Station DC. When we arrived, no car. Not only was our reserved vehicle unavailable, they admitted they...

I made a reservation for a rental car weeks before I appeared at the dollar rental car location at Dulles airport on December 26th. When I appeared, there were no rental cars available,...

Service is one of the worst, the first car was smelling so bad that I needed to change but they charged d my credit card 3 times for the same rental. After trying with them more than 4 times in...