While the experience was ok, the early return policy is absolutely terrible. You lose your money when you return the bike early and there are no exceptions made, no matter the reason. They wouldn't even refund the insurance for the extra days. I complained to the location and to Eagle Rider Customer Service but the answer was a clear no. They are clearly driven by money and not by customer service. I won't be renting from them again.

Wonderful rental experience - Brian had the StreetGlide out front with my name on it and ready to go when I got there. The check out time was super efficient and Brian was very helpful in going over the bike. The Harley was fun to ride and frankly, tough to give up at the end of the rental - I wanted to keep riding!!!! Brian's company and gear are top-notch.

Great rental experience! John always remembers us when we come in and treats us like family. Street Glide was flawless and rode like a dream. My wife and I appreciate the excellent service and glad to have the Club Eagle Rider membership! Thanks team for all you do and will see you next time!

This program is awesome. John was so helpful and friendly. I immediately signed up for the eaglerider program. I will be using this often Thank you

IGNORANT, UNPROFFESSIONAL MANAGEMENT----NEVER WILL I RENT FROM THIS PLACE. AND IF THIS IS ANY INDICATION OF HOW THE COMPANY IS RUN, STAY AWAY..... When I picked up my rental bike for the week, the registration clerk wasn't very familiar with the bike or all the features I was renting. I sent an email 3 weeks prior to my arrival, indicating the I would be returning the bike 1 day earlier, as a family commitment had come up. I received no follow up email from the company. When I picked up the bike on a saturday, the clerk had no idea about my amended travel plans. Saying that the manager would call me on the following Monday. I received no phone call. I received no phone call for the entire week that I was in the area and had rented the bike. I returned the bike on following Thursday. Different clerk, and again had no idea about my amended travel plans. A week after I returned home, I received an email. Here's a copy of your bill, hope you had a good time. Again no mention of my amended travel plans or anything about an amendment to the cost of my rental.