We needed a car for the last day of our trip and heading back to the airport just sounded painful so we made a reservation online for this location. We planned on picking up the car before 5pm...

I made a reservation for a full size car for sunday may 30 2021 from Columbia airport in Columbia, sc and returned in Parkersburg, wv on may 31 2021. At the counter in Columbia I was informed...

Sitting here waiting with a long line of other people to get a rental car. The line isn't the problem, but when the Hertz employee isn't here, that's the problem. Get your shit together Hertz!...

2 hours to get a car and then didn't get the car we had pre-booked. Normally that wouldn't be a problem but we had a large group and really needed an SUV. People in line were pissed, tired and...

Horrible return experience. Tried to bring car back yesterday at 7 pm but location was closed. Called the customer service number and their hours are 8 am to 5pm. Ok, so brought the car back today...