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Boys Toys Rentals Sports & Recreation

Website: boystoysrentals.com

Phone: (480) 442-6136

Cross Streets: Between S Beck Ave and S Darrow Dr

1403 W Baseline Rd Tempe, AZ 85283-1038 ·1853.76 mi

Is this your business? Verify your listing

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1 reviews
5 star
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Tripadvisor traveler whit1348 06/23/23

Don’t even bother, find yourself a reputable rental company. I should’ve read the darn reviews before renting from this place. I booked this listing over 2 months in advanced. Then a week before the owner texts stating there will be “insurance fees” that weren’t listed anywhere prior to renting. We showed up (giving the owner heads up that we were on the way), only to have three people ask what I was renting. Then they attempted to put us in a RV that had the awning ripped off, wires exposed on the exterior, and a side mirror being held on with decking screws. We didn’t even go inside of it, stating we were not driving over 1,000 miles in a vehicle in that condition. So, they gave us an “upgraded newer version”, great right? Not quite. Thankfully we were able to make the best out of what we had. But there were literally 25+ things wrong with the RV, ranging from the transmission slipping, to the fridge and freezer not working (causing us to throw out a bunch of food), screens being broken, AC being intermittent, doors/drawers not working, no stereo or working TV, I mean, the list is seriously ridiculous. So, I informed the owner and requested he be present for our drop off, shocker that didn’t happen. I tried to call when we arrived, only to be sent to voicemail with a “I’ll call you back message”. We dropped off the RV at 11am, and here we are 5 hours later with no text or call back, even after sending the list of problems we had with this vehicle.Basically, this company is a joke. Spend the little extra and go with a company that will give you the experience you and your family deserve.

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Tripadvisor traveler John M 09/30/19

The Equipment was in good condition and it served the purpose. The person who we picked up the equipment from was great. Unfortunately that was the only highlight. As I see in one of the other reviews, Brandon did change the price on me as well. I actually rented a boat one day and a pair of jetskis one day. My biggest problem is that it has been over 2 months and I have yet to receive my $1000 security deposit. also have screen shots of texts. First it took several weeks to even get a response. Then Brandon had an excuse of being in Mexico and not receiving my texts and that he would get the deposit back to me immediately. In the two weeks without a response I disputed the charge with my credit card company. Brandon however refuted it and said the charge was valid so the charge came back on my card. Brandon did however attempt to return it as he said that pay pal would not allow him to because the charge was being disputed. That was over a month ago. Then the poor communication continued and now has ceased. I am now going to have to file a small claim suit to recover my deposit, finance charges and probably the travel expenses to go back to AZ and appear. DO NOT Rent from these guys. I really like Brandon's brother, I believe that is who was on site, but Brandon seems to be in charge of the rest and lacks either integrity or business sense to keep this operation afloat. Super unfortunate as it takes a lot for me to write a negative review. I usually shake it off and move on but this has been one of the most negative experiences I have had in customer service.....

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