Website: hilton.com
Phone: (404) 872-3234
1152 Spring St NW Atlanta, GA 30309 ·401.81 mi
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Amenities
- Family friendly
- Swimming pool
- Wifi
- Smoke-free
Reviews
tripadvisorWonderful hotel and location. Venues and restaurants within walking distance. Hotel staff friendly. The room was very spacious and the bed was comfortable. Had a great view of the city from our room.
MoreHoly Moley, I don't know where to start. When I checked in about half an hour ago, the desk attendant, was INCREDIBLY surly and unprofessional. A young man with multiple facial piercings, black rimmed glasses, longish red dreads, and a chip on his shoulder, NOT wearing any name badge, told me that a $45 PARKING fee would be taken from my security deposit. I said i don't understand, and he said what, I gotta explain it to ya? . It's not that I can't afford it, it's that it was a complete surprise. Because I made the reservation thru Hotels.com, I said I was unaware of it and wasn't happy with that. He told me that's too bad, you should have made your reservation through Hilton. I said it's a little late now, and he responded with You giving me attitude? I said no, I'm not giving you attitude, I'm trying to check in sir, and letting you know that it was an unwelcome surprise. He responded with That's better. That's a much better response. I asked him what his name is, and he said Find out. Figure it out and walked away. I said I will contact his manager, Diane Malloy, and he said Good Luck from the other room. I am not a Karen. I am a polite, mature adult. I've never had to give feedback like this before about a hotel check-in. That young dude's attitude was TOTALLY uncalled for. He was confrontational, verbally transgressive, unhelpful, and crass. And you know what, the parking attendant was great and polite and had his name tag on. Needless to say, this feedback is going up on Hotels.com, google, and anywhere else I can find to put it. NEVER never never staying in a Hilton or Hampton Inn again.Edit: I went back and found the fee on Hotels.com. My bad, right?
MoreVery nice, newer Hampton Inn. Great location in midtown near High Museum, Four Seasons. Only issue was with frustrating TV. Channels did not line up with numbers or guide. Just a mystery. Note: checkin is on top floor as are small bar, restaurant. Decent value, very clean. Valet was expensive but quick.
MoreI was able to get a night’s stay at the Hampton, really cute room and I liked the welcome message I had when I came in. Thanks to Serina at the front desk for showing me where to grab this and that and giving me the deets on how to get my laundry squared away. There were one or two other employees upstairs, as well as the PMT guys downstairs that made my stay enjoyable too.
MoreTheir accomation is good. Love this placeBut i dont know if they are still open but this place is awesome come visit next time, awesome people awesome place lovely staff accommodating place. Must come
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