We were shopping around for a better deal on newer phones. From the moment my wife walked in to this US Cellular location, she felt heard and served. When I dropped in after work, same thing. It...

Staff always known what they are talking about. Super friendly and always look out for the customer. Even through all the changes with cellular service.

Trying to coerce my elderly mother in to buying a new phone as she was already on a 4G phone, but tried to strong her to upgrade today otherwise she will never be able to buy a 4G or 5G again from...

Sending threatening texts to elderly customers (who have a 4G phone) threatening to turn of cell service if a 5G phone is not purchased this weekend is not only unprofessional but is unethical,...