I’ll start by saying the staff were super nice. I was upgraded to the “Presidential Suite”. I appreciated the gesture. However, the room needs a complete renovation. It is so outdated and mismatched. It’s a gigantic space but completely disappointing because it’s so tired, unintentional and an unwelcoming space. Also , there wasn’t a window in the entire room. I credit the effort made from the staff but they need to close the room for remodeling.

Convenient location.Ample space in room. Noise level acceptable. I didn’t hear anything.Amenities provided indoor and outdoor pool and fitness center. Great workspace in lobby. Privacy if needed The value, reasonable.The general manager, Heather, professional and courteous.

Two night stay. First day behind the clean towels in bathroom were pantyhose. Used. Dirty. And under vanity were dirty washcloths and trash. Second night no water. No notification hotel would be without water that evening until 5a the next morning. Front desk rep said I could come get “a bottle of water”. My next trip to Augusta, I will not be staying there. One positive. Good location. Atmosphere hard to measure as bathroom in room was atrocious. As for value…no matter how good the rates are, RECOMMEND YOU GO SOMEPLACE ELSE.

Destiny at the front desk was friendly and helpful when I arrived for a late check in. I was offered a complimentary upgrade.

I stayed one night travelling through on vacaand using up some of my Hilton Points and I was VERY displeased with this hotel, probably the worst Double Tree room I have ever stayed at. The room was changed after I picked my room, the room had NO view except a concrete wall, the bathroom facets were loose and barely worked, there was mold in the shower, the toilet set was soo loose it about feel off (I had to tighten it myself) the bed should have been replace years aago along with the pillows. Absolutely the worst. Next email is Hilton Corporate