Clarence the assistant manager & Cam were very nice & helpful!! Other times I have been with different people it wasn't as welcoming but they stole the show!!! Thank you guys!! Nothing but...

Asked them to clean my jewelry and the older woman dipped it in dirty soapy water instead of cleaning it with the machine.

Aaahhmazing service!!! I was very skeptical about taking my ring to be sized here because of the bad reviews. We purchased a wedding guard/band at a different location. Under the warranty sizing...

ghetto ghetto ghetto worst customer service in the history of shopping at zales! extremely rude, did not listen to me due to inturupting with rude nonsense! i am a longtime customer but after...

Horrible Customer Service! I put in an online order for a ring that was $899, when I went in to pick up my order, the lady who was assisting me couldn't find my order. She didn't even know that it...