I mostly do in-store pickup and they always have it correct. Always greeted as soon as I walk in the door.

Not sure what the other reviews were about but I was met with kindness from all staff that I encountered today.

I really like Old Navy and feel that the clothes are a good quality and fair price. That being said, I had a real issue with the fact that employees were putting out new clothes and eating fries...

Cashier # 3573118 was very rude to me. I asked her if she could tell me if any of the clothing items that I had in hand were on sale and she replied with a smart remark asking me if I saw any...

This place is a complete disaster. Clothes thrown everywhere, dirty, unhelpful staff, long lines with cashiers walking away from the counter. I will never visit this Old Navy again!