We chose to stay at Southern Wind Bed and Breakfast because we spent our honeymoon here 30 years ago — and thought it would be fun to come full circle. AJ and Ashley were incredibly kind and helpful throughout our stay. The breakfast they prepared was absolutely delicious!AJ was especially accommodating when we asked to switch rooms, as the original one we booked had recently been painted and felt a bit too dark and small. We really appreciated the flexibility and warm hospitality.We’re so thankful we had the chance for one last visit to the Southern Wind Inn as a Bed and Breakfast. It holds a special place in our hearts, and we’re truly sad to see her go.

My boyfriend and i celebrated our2nd anniversary in the Veranda room. We enjoyed the views and our room was clean and comfortable.

If I could get this scam of a property zero stars, I would. At first, we were disappointed at the unsanitary conditions of the room, particularly the shower and tub. Then, we awoke to bed bugs crawling all over our bed. Our friends, who were staying in a room on the other side of the house, also had bed bugs. We were bitten and had to throw away our clothes. We left immediately and had to book a last minute stay, which during December, was double the price. There wasn't a single employee on property the entire day to help us deal with this issue, and it took SEVERAL calls to get them to answer the phone. Now they are refusing to give us a refund. I'm reporting them to the Division of Hotels and Restaurants within the Department of Business and Professional Regulation as well as the Better Business Bureau.

Disappointing Stay - Would Not RecommendOur stay at this bed and breakfast in Old St. Augustine was far from satisfactory. The internet was spotty, and no clean towels or washcloths were available—we had to wash our own with their machines. There was no on-site manager, and the room keys were left unsecured outside the building entry door. Both the building and the rooms felt worn and poorly maintained, resembling an old roadside motel rather than a charming B&B. To top it off, we were double-billed initially. While it’s centrally located to the Old St. Augustine sites, this was the only positive aspect of our stay. And despite the name, it was just a bed—no breakfast provided.

STAY AWAY! I will be getting this place shut down.We were sent an email before checking in stating that staff would be onsite between 9am and 5pm and that breakfast was served between 9am and 9:30am. Then before arriving we received a call stating the same things. Upon checking in, we quickly found out how different things were. There is no staff on property, there is no breakfast, and everything is dirty, unsanitary, and run down. We found out from many people around town that the place went downhill recently when the old housekeeper sold to a new owner. These new owners actually live in Georgia and only come once per week. The couple staying next to us had to fight with them to lower the AC as it was very hot inside. Then whenever they left they would find the managers right outside their door, totally crazy!! As if that’s all not bad enough, there are also bed bugs in all the beds, the sheets have hair on them, and the towels are all dirty. We were so uncomfortable after our experience and hearing the other’s experience that we left around 11pm at night on the day we checked in. We immediately alerted hotels.com of this and reported the hotel. Now we have come to find out that the hotel has charged us again. We were afraid of this as the same thing happened to the others staying there. This place is a total scam. We paid through hotels.com but then they told us that the payment did not go through so we needed to give them our credit card directly. Now they have our card and have charged us again. We are cancelling that card so they don’t charge it again. I could go on and on but I’ll save the rest for our report with The Florida Department of Business and Professional Regulation.