We rented a mobility chair for my Mom to be able to go through St Augustine and the Fort. A little over a mile away but the walk was nice and not an issue, was able to look at all the little shops on the way. Service was excellent and the staff very helpful with a map etc.Would rent here again.

This is the worse business model I have ever encountered. We rented a scoot Boot and proceeded to lunch downtown St. Augustine. After touring the town headed for the beaches. From the time we first started riding it the ride was very sloppy. Had to push it twice because the turning radius is near 20 feet and there is no reverse. As we were on the main road in the front end started to shake violently and the passenger side went down on the front. Several cars were behind us so we had to get out and push the thing off the road. After trying to restart it, there was nothing. Called into the office and they told us that we had to wait for the tow truck and maybe they would give us a ride back. Or we can get an Uber and they would reimburse us but we would be responsible if anything happened to the Abandoned Vehicle. Keep in mind, it's 96 degrees and the road heat. We get an Uber back. We get into the office and it's like no big deal. They did give me money back for the Uber and 1/2 hour. I paid that in cash. And asked for my cc slip (they still use old card machines) and I didn't want the volume left where my AE card could be exploited. I was told no. They were keeping it until the car was returned and threatened that any damage that was caused for being left would be up to me. Nope. Not happening. Got the owner one the phone and his reply other than we gave you a break was I was interrupting his only day off. I told him I would dispute any charges on my AE card as well as write several reviews. He clapped back that he has a recording of the call and that I was irrational. Not a problem. Put the recording up and he won't be able to deni the horrible service you can expect doing business here..

On Halloween my family and I rented a golf cart to go trick or treating, this was our second time using the company. I was 8 months pregnant with twins and on modified bed rest, we had our 4 year old with us… and I didn’t want to miss out on a Halloween with her so we figured a golf cart rental would be a great way to still go trick or treating just a mile away from the shop in uptown. First of all, we figured something was wrong because it smelled SO strongly of gasoline once we got going. It didn’t feel safe. Within the first hour the golf cart was not starting. We could get it back on with someone pushing but eventually it was totally off in the middle of a neighborhood with no after hours number. The lights worked so we didn’t think it was a battery issue, plenty of gas, and the red check engine light was on. We had strangers coming out of their home to try and help, people ended up helping push to a church sidewalk and we cut our 4 year olds Halloween early. We left several messages, not knowing what to do, took the keys and called an uber to take us to solano where our car was. Needless to say it was not the best Halloween…. Even with all that happening we would have been okay and probably rented from them again with good customer service because things happen, we’re all human, and we understand… but weeks later we still keep getting the run around. Apparently only the owner can issue a refund or even talk to us about the issue and all the employees just say he will “call us back. They have our info”. My husband has been into the shop MULTIPLE times to try and talk to someone and we’ve collectively called maybe 10 times in the past few weeks. One employee tried to blame us for the issue saying we probably were “stopping and going too much and that could flood the engine” to which my husband replied “well why weren’t we told this? There was no safety briefing or anything. We are trick or treating obviously there is stop and go.” And the employee said “yeah we should have told you.” We paid cash so we can’t dispute with our card. It wasn’t even that much money, maybe $122 but it’s the principal at this point. Will never rent from them again, horrible customer service and an owner that truly doesn’t care about the people and just their money. 0/10 recommend. Go to the place on the corner of ice plant instead.

The staff is super friendly, they have excellent pricing and customer service. If you are looking for any type of scooter, scoupe, or golf cart rental, this is the place!

Today my wife and I celebrated 16 years of marriage. We love St Augustine and have been talking about scooting around the city on our anniversary for days. We got to this place walked right in to see about renting 2 scooters for the day. There were 3 employees total, one outside working on a vehicle and 2 inside sitting down. We ask about getting two scooting for the day and my wife tell them upfront she hasn?t been on one before and before she could get another word in the rude woman at the counter said ? We don?t do first time riders here? when I said that didn?t make any sense she follows up with ? We don?t have the time to teach someone how to ride and can?t do that? she then offered a 3 seater or a gold cart but I wasn?t interested. Keep in mind this is a Friday and it?s a little overcast so these people were NOT busy by any means and based on how rude she was I figured she just couldn?t be bothered to get up and help us out. I was shocked and speechless. Whats the point of renting scooters if you need previous experience to ride? ??????????