I called in for a service call due to some erroneous alert from our keypad. Your technician, Gabriel Ramirez, came to troubleshoot our system. He arrived on time after he left a message, as...

Our alarm hasn't worked for almost two months. Keep getting the runaround as to why they can't fix it: the tech is sick, they don't have the parts, they will order thr parts, they can't find the...

Straight to the point Cons 1. Outdated and overpriced equipment 2. Sluggish feature limited app that crashes whenever you try to view a notification 3. Three year contract required 4. Seven...

Their costumer service is very bad . It is very difficult to get someone on the phone then they say they are transferring your call and then drop the call. After you finely get someone they say...

This company tricks/deceives people into long term contract. Bought a house. We were not sure what we were going to do long-term so we agreed to the seller that we would take over the contract...