Try calling them and it seems like no one answers. When they do answer I can not get in touch with the worker on the case, but only can leave a voicemail. So hard being on aid in San Mateo.

San Mateo County sure knows how to collect in charge a late fee on time. This year I paid $1K more than last year x2 for December and April for what the parks in our neighborhood are so outdated....

Super friendly front reception staff. That's what this rating for. If people are greeted like this every time, it's a great start.

A perfect example of bureaucratic waste ~ very unorganized and unprofessional. They have one woman handing out the numbers, then another window (another person) when the number is called to...

My best experience so far in public service offices. Alexandra helped me so much, explained me all I needed and shared all necessary information with me. She is very professional and knows what...