Love this office! Lauren is so helpful and kind, and Nicole is as well. She really knows her stuff and has been very helpful explaining everything, and providing creative problem solving.

The Framingham office doesn't answer the phone or return calls. As a result, I have to travel 45 minutes out of my way (each way) to go the Worcester location. When I have spoken to the...

Lauren at the front desk is so incredibly rude and unprofessional. She never greets patients when they walk into the office, and when speaking to her, her tone is unfriendly. Answering the phone...

Lauren at front desk is lovely, but Nicole, the audiologist, is not. She always gave the impression that she found your visit annoying. But if she was competent, I wouldn't be complaining....

I scheduled an appointment here to get impressions made for In ear monitors. Setting up the appointment was easy, and the receptionist gave me clear directions. However, when I got to the office...