Love this place! Typically the stores at Firewheel lack quality employee so I wasn't expecting much from Francesca's, but I was absolutely blown away with their customer service! The manager,...

Had the best experience here today. The sales rep Aileen was so kind and helpful, without being pushy. She helped me find an outfit for my engagement photos and was very friendly. Also I was able...

If I can give zero stars, I would. Staff here does not know what is customer service. HAD AN ATTITUDE the entire time and could not refund my $$ back for my returns. One of the staff had attitude...

That was probably the most awkward shopping experience I've ever had at one of their stores. The sales people just sat there with their arms crossed behind the counter as I shopped and as they...

Went there today and had an awesome experience! The employees were extremely helpful and genuinely nice. ALSO, everything was 50% off which was a huge bonus