My husband and I have been looking for new appliances to update our kitchen; as soon as we walked into the Pacific Kitchen & Home located inside of the Germantown, MD Best Buy we were greeted and...

I can't believe the hoops we had to jump through and our fridge still has no water line and we have no dishwasher. When the fridge arrived, even though we said that there was no existing line when...

Avoid at all costs! We ordered a combo microwave/oven from Pacific Kitchen and Home and it turned out to be a nightmare. On the scheduled delivery and install date, no one showed up or even gave...

I have been given the run around for about a month by Pacific Kitchen installation. They promised to deliver my cook top and washer/ dryer and never accomplish the task. I have to constantly call...

If i can give a '0' starts - i would, or even 'negative' stars. They are horrible at implementation and can never get it right. The people at best buy are just there to take orders, and that's...