Parts were ready when i got there they are in my van and I am back to work. Everytime I walk into the store parts are ready on the counter. The people are always helpful and accommodating.. They...

I called to check for a part the guy hung up on me when I said sorry I'm looking for an specific brand that's not gonna work he didn't even let me finish my sentence Never Been in NAPA but now I...

I went in to recycle oil that I bought from m&h. The cashier / stock boy asked how much I had. I said 8 gallons. He said I could only dump 5. I said but you sold me 8. He said sorry. I the....

Customer service has a long way to go and it starts at the top. Owners & Managers need to be the first in line to being kind and respectful to all of their clients.

They always pick up the phone and provide prompt service. I often come looking for filters and belts, and this NAPA is well stocked for trucks and heavy equipment.