HLC has an excellent OT/PT staff (Gena, Sharon, Kim, Carrie) who are knowledgeable, caring and target the needs areas of their rehab clients. They have some dedicated, talented CNAs (Sierra,...

if I could rate this facility-100 I certainly would and scream it from the highest roof I. Polk County. The weekend just 3 days before Christmas, although she wasn't able to get out of bed or...

do not bring your loved ones here. poor treatment and food uneatable. Resedents have to ignored

I was forced to lay in bed for hours in my own urine. A CNA came in and growled at me that I would just have to wait. That was my first night. It is almost impossible to get assistance in...

While retaining my personal privacy I'm pleased to give Highlands Lake Center four stars. They have a friendly staff, clean facility, and provide good service.