This is an update from my rental on 1/12/22 - 1/17/22. I needed to rent an SUV to move my son back to college. First off, the attendant that I dealt with was very patient with me {though he...

Check the fuel when you pick up the car!! 3 times I've picked up a car stating the fuel was full and it was less than half. I had to call Avis the first couple times, now I check every time....

This complaint is against the manager and his Staff at 2551 San Ramon Valley Blvd Ste 106, San Ramon, CA 94583. I cancelled the reservation after the manager told me he had the right to not serve...

The car was filthy, and I had to walk a long way to pick it up. They did not drive it to me.

My husband and I have been coming for almost a year and renting 7days a week..we walk in to get our car and a lady by the name of ELLIE was there and we asked were is Karen?she then told us no...