I was on a last minute search for a NYE dress and stumbled across a gorgeous dress as I walked past this store in the mall, so I stopped myself to head in and check it out. This was not my first...

Customer service needs improvement. I waited 5 minutes at the register and no sales attendant in sight. When I called out towards the back still no one came. When the older sales lady did come out...

Went shopping with my mother, sister and I were finding a dress for an upcoming Easter holiday, decided to come to Francesca's, weren't welcomed in but when we were touching the jewelry pieces one...

I had just called this location and just received THE. BEST. customer service EVER by Alex. She went above and beyond for me trying to help me out over the phone. I wish I came across this kind...

I literally just walked out of this store. There were four girls standing behind the counter who did not say a single word to me. They knew I was in the store because one of them looked me up and...