You never know the caliber of the sales person who will assist you. Recently I bought a laptop there and the sales person was great! Very knowledgeable. Then I went in a week or two later and...

Horrible customer service, young and with. No knowledge of my product or care to help or tell me. Call the actual store 5x (4hour period) and still don't know what the problem with my order, but...

Nice people helped me fine what i was looking for. It gave me a good value coming with a mouse and keyboard.

I am disappointed in Best Buy. I had a pair of beats solo 4s and I booked an appointment on that day and they never told us that we have to come there early or they're not early and we waited...

2-18-23 So we come here as hubby is locked out of his new IPad. No we don't have an appointment but thought we would give it a shot to try. We waited on line and finally it was our turn we told...