Today I purchased a mattress from Bret Lacy and the level of service he provided me today was exceptional! He was not only professional but extremely knowledgeable of all of the products in the...

Got a decent deal (first star) on a mattress set in August. Delivery was on schedule (second star). Was also supposed to receive the mattress protector but they were out of stock. Several phone...

I've had this mattress for not even a month and the whole top half had sunk in. I go to the store to rectify the issue and the sales agent states, make a warranty claim. I make claim online and...

NEVER BUY A MATTRESS FROM ANY HOUSTON LOCATION!!!!! David Mann (store manager) is the most rudest human being ever! He has the absolute worst customer service skills ever!!!!!!!!!!! Very...

Update: The manager Charles told us on 5/20 that he would credit us back and give us a full refund that day. It's been 9 days and we still haven't received a refund. When we called the corporate...