Reserved a room over 6 months in advance, got confirmation after booking and day of. Got to the location and were told they don’t take online reservations and they couldn’t accommodate long term stays (4 nights). The booking website confirmed that payment was received so they essentially tried to scam us out of almost 1k. We were not the only ones being told this and were left scrambling for other accommodations as we had traveled for an event.

Ac didn’t work, scratches on furniture, barely answer the phone, don’t let the price fool you. Music at 6 am in the morning. Crazy guest, didn’t feel safe never again. Gave us a bathroom with barely any toilet paper, the shower disgusting, couldn’t even shower. Appalled by the entire situation.

Star rating was 2.5 but this was 2 star, & that's generous! The bedding cover had burn holes, the under carriage of mattress torn. Room smelt of disgusting tobacco, towels were, small, thing, rough & dirty! The hot tub had hair in the drain. 1st place I ever did NOT sleep in the sheets. We were stuck & nighttime traffic in that hotel was not of the legal kind nor did it feel safe. Never again. Pass on $$$ savings & be safe!

I booked this hotel for a week and it was still quite expensive for the location and the quality. I paid extra for a room with a spa, which I was expecting just a regular spa, but it turned out to be a heart…something like a honeymoon suite. I was satisfied with the quality of the bed, room, and location for the most part, but the service was lacking. The desk service was sufficient, but when I went to ask for a new towel after I noticed a few days of no room service I was told that I needed to surrender my current towels to be washed because no extra towels existed. The noise level was not too bad, but you can tell the people that frequent this hotel are not travelers, but locals that need a place to stay for longer than a few nights. Mostly I was disappointed with the lack of room service and lack of some basic amenities. In my room, I was only provided with two tiny bars of soap to last me the entire week and when one mostly dissolves after one shower then you know that’s insufficient. Overall, the room was big and comfy, but the service was definitely lacking.

***WARNING**** Don't be deceived by the pictures! We stopped over from a long haul road trip, and the photos looked decent until we checked in.1. Room was disgusting & has a STRONG cigarette stench smell. As if they don't clean up after the last person who used the room.2. TOWELS ARE DISGUSTING, has HOLES & black marks, even requesting for replacement towels - same result3. White powder smeared on the table, & cup stains next to the telephone, indicates that the room had not been cleaned up after the last customer4. I am asthmatic and they could not accommodate with another room to compensate especially with the cigarette ashes on the floor.