Location is off the expressway easy to find. The staff was friendly when we arrived. We got into our room it had a musky smell but the room was clean. Get there before it gets dark there are speed bumps and deep drainage holes. If you drive into that drainage hole you can cause major damage to you car. Do not leave anything you value in your room. My friend left her purse in the room while we went to a concert. She came back to the room and no pursue. We checked out the next day and asked the man at the desk if any items were turned in. He answered abruptly no and showed no concern or give us a phone number to contact the manager or boss. It was early 5 am and I asked for a breakfast to go. He said breakfast is at 6 am. We had to leave early before 6 am but he kept saying 6 am breakfast. Beware of this hotel we did not lose our hotel key so the only people are staff who can get into your room when you leave your room.

I always stay at the Best Western hotel, and overall this one was really good with a really good price. There was a layer of dust on the black TV console which made it seem like it might not have been cleaned completely and the bathroom door would not stay latched, which for the size of the toilet/shower area made it difficult to move around a little bit. Otherwise it appeared to be clean. The breakfast was great and the staff were very friendly .

The Franklin Inn, Best Western needs to be updated. The room was musty smelling and damp feeling. We had to buy an air freshner for the second night.

A nice, quite, clean comfortable hotel for a visit to Franklin. A bit far for a Nashville visit. Most of the rooms are in a separate building from the office and breakfast room; an unpleasant walk across a cratered parking lot, but no other issues.

The room was very very nice, in very good maintain, very clean. The hot breakfast was more than I expected and a pleasure. We stayed in a room with a walk in shower and it was excellent for our old legs. I would stay here again in a heartbeat.