Yahoo
A brand new tire that just fell off while driving. The car was totaled. Luckily it didnt happen on the highway!
Worst service ever. Oil all over garage and driveway because they left cap off after oil change.
Oil all in my garage due to a technician not putting cap on after oil change.
Firestone Complete Auto Care Tires

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

Website: local.firestonecompleteautocare.com

Phone: (816) 368-5260

Closed now

  • Mon 7:00 AM - 7:00 PM

8431 N Madison Ave Kansas City, MO 64155 ·822.40 mi

Merchant Verified

Reviews

yelp
2.5 28 reviews
5 star
7 4 star
2 3 star
0 2 star
1 1 star
18
Shaniqua A. 07/27/15

The N Madison Firestone has some excellent people! To me - a failing alternator is not necessarily an emergent, but when it fails in 105 degree weather, 80% humidity, and I have heat sensitive...

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Omar Raad Alqaysi A. 01/04/26

Kevin Jasper a service manager he is very rude stay away from this Firestone location and refrain from dealing with him , I'm reaching out to his boss and higher to address his attitude and behavior

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Curtis F. 08/11/25

Scheduled appointment apparently doesn't matter. I arrived 1 hour 45 before and asked if they could get me in early. They said yes, as they had some cancellations. They just threw my key on the...

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Chandler M. 03/01/25

I was going in for new tires. They called and told me my routers were warped and needed new brake pads. They didn't give me an estimate but when I went to pay it was over $1700. I will never ever...

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Brandon N. 04/26/24

Defective products and services, shopping here is risking the lives of yourself and your family. Came in for one set of tires they said they had. Then when the truck was in the shop they told me...

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