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Website: marriott.com
Phone: (615) 261-6100
Open now
- Mon Open 24 Hours
700 Cool Springs Blvd Franklin, TN 37067 ·430.25 mi
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Amenities
- Wifi
- Parking
- Bar
- Restaurant
- Spa
- Swimming pool
- Smoke-free
- Accessible
Reviews
tripadvisorA friend of mine has visited this Marriott in the past several times for conferences and has always been impressed with the venue and the staff. And I'd say the same was true for me. They'd recently remodeled the lobby and it's quite inviting — unlike many sterile hotel lobbies. I had no issues to address with the staff, but others attending the same conference said that anything they addressed was dealt with quickly and professionally.
MoreI have been staying at this property for almost2 years on a weekly basis (2-3 nights per week). The property is out dated and in desperate need of renovation!I am lifetime Titanium Elite and have never been able to get an upgrade. I was informed by the front desk the property only has 2 suites and the management policy is these upgrades are reserved for people staying only one night, not 2-3.This is a slap in the face for faithful Marriott warriors. This is my last time supporting Marriott . Time to convert to Hilton.
MoreWe felt like part of the family! Everyone was so welcoming and our room was very comfortable. We particularly enjoyed the breakfast sandwiches, made to order by ShelikaIn her own little kitchen . The nightly country singers, and the lobby with a big bar made a great place to end a busy day!
MoreVery nice clean restaurant on property rooms good size. Just not much drawers storage space. Room service prices very reasonable only $3 fee menu price good not over priced. Nicr gym pool area staff friendly Franklin TN free parking lots of space great office area in lobyy
More(After I left a similar review on Google, I was able to speak to other front desk, employees about how great their colleague, named Erin, is. They agreed she is amazing):We would like to point out the fantastic customer service from Erin at the front desk. I could tell she has been dealing with a cold but she was here serving the guests at an extremely high level anyway. Her kind consideration, hard work, and professional appearance are what makes Marriot stand out among other standouts in the cool springs area of Franklin/Brentwood, TN. I highly recommend you ask specifically for Erin to check you in to your room at the front desk. She’s a fantastic employee and makes the entire experience that much better. The other staff made our Christmas party wonderful, as well. Great job, Erin and Marriot staff
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