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JCPenney Department Store ·$$

JCPenney is one of the nations largest apparel and home furnishing retailers. Since 1902, weve provided customers with unparalleled style, quality & value. Browse our variety of kids, mens, and womens apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Franklin, TN to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Phone: (615) 771-7743

Interested in our services?

Closed now

  • Thu 11:00 AM - 7:00 PM

1780 Galleria Blvd Franklin, TN 37067 ·430.34 mi

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Reviews

yelp
2.5 14 reviews
5 star
1 4 star
2 3 star
2 2 star
6 1 star
3
M. B. 08/01/26

I'm very sad to see this store go, but arriving at this location last night, I saw that this location is indeed closing. Additionally, they appear to have limited hours until the inevitable. I...

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Kati C. 11/28/25

Well today on Black Friday , this was the busiest this store has been since 1997 . I couldn't believe it .. even the hair salon was packed .. 3 star cause I did actually buy something in there ....

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Doug G. 11/11/24

Look, being a kid of the 90's I want our malls to thrive and survive, but JCPenney just isn't the mall anchor that it used to be and this location at Cool Springs Galleria proves it. Outside of...

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J A. 09/29/22

What sort of mall anchor store closes at 7 pm? I can't tell you how disappointed I was. I rolled up to JcPenneys thinking I could hopefully swing in and save the day by getting a suit jacket! The...

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A A. 08/31/20

Sales and merchandise great but only TWO REGISTERS in the entire 2 story floor?? Are you serious? Waited in line behind at least 12 people who were paying their credit cards, making returns and...

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