Rented full size car from Cleveland International Airport. I believe they rental cars moved to new location (seems like it) because last year I rented car and drive from rental to airport seemed...

Hidden fees and terrible customer service. No option to talk to a real person on their phone line. I dropped the car off in clean condition, a few hours later I get dinged with a cleaning fee...

Rude Employees/ overcharging first they tried to charge me $100 more at time of check in for know other reason than a screw up on the employees part (I checked my receipt from online, called her...

In short, This is definitely way way way worse than the worst business I've ever experienced Rethink a million times before you click on dollar rental! I bet you will regret it. They charge you...

Rented full size car for a trip we had in Cleveland. We experienced the worst service from the rep named Moon at Dollar Rental. When I questioned a policy I was not aware of she became very...