Came in to upgrade a phone. The staff seemed totally disinterested in being helpful. They were unable to answer a lot of basic questions, and in lieu of providing answers, we were told to call...

Tried to return a phone but the guy said he couldn't do it because I had a pre-paid plan. Tried to show me on his iPad that he didn't have a return option like the general public has a clue about...

The only reason you're getting a one is because I can't give you a 0. After spending 5+ hours on the phone with their customer service to cancel a regular account with an iPad data plan and...

My husband and I had a really bad experience at this authorized retailer. It's a long story, but after several days and several hours on the phone with AT&T, we found out that we had been lied to...