New Balance is located in the Suburban Plaza shopping mall. New Balance are the best shoes made for your feet. Every podiatrist I've been to recommend New Balance shoes and they wear them. I've been wearing New Balance shoes for nearly 18 years. The staff at this location is very friendly and helpful. As expected, with a high quality shoe, you'll be paying a high price. I walk 35 miles per week, sometimes as much as 50 miles and New Balance shoes are comfortable and last 6 months before the soles are worn out. I wear orthotics and decided to purchase a pair of New Balance inserts. I've walked for 42 miles using them and they're comfortable and offer support. I not only recommend New Balance shoes and inserts, I recommend this location if you're located in Knoxville or nearby.