Being in the service industry these days is really hard so I try as much as I can to be sympathetic and kind. I walked in here on a Sunday at 4pm and there was a long line. I kind of expected it...

Had a 2:30 appointment for a tire repair. Arrived a little early, waited in line for 20 minutes, got to the front to check in and was told they wouldn't get to it for 2.5 hours. What is the point...

Yesterday, I tried to get a defective car battery replaced under warranty and was told I had to buy a new battery first and then drive home and return with the defective battery - after it had...

If long line waiting and still waiting 2 hours for a rotate and balance service even with an appointment is a no-no, do not come here. Else, just chill down and stroll the Costco for more shopping...

We waited two hours to get a new tire. They said they'd call when it was ready to be picked up. Hung out at Islands the whole time, and eventually decided to go back in and check to see what the...