Bring a book cuz even with an appointment you'll wait. But once in there it can go pretty smooth. It's about what you might expect or perhaps better

Online it stated appointment not necessary. I arrived to an older man abrupt and not helpful. I pulled a number from kiosk to which they told me they would not honor my number. Elderly people...

No Call Back I called at 11:44 A.M. The wait time was 55 minutes. I Never received a call back. Promised I would not loose my place in line, I was prepared to wait an hour for the return call. I...

People there are so helpful and friendly. The lobby is full so be prepare to wait. There's ample parking.

My 92yo father went to the Leesburg office to to report the death of his wife. He was met with a locked door and no one to speak to. The sign on the door clearly says appointments only, but that...