Clean rooms, good breakfast, free parking.polite staff

Garbage cans stuffed to brim upon arrival. The bathroom in the room was unclean, in particular the shower door was moldy, and had hair stuck to the shower door. The bathroom floor was sticky as though it hadn’t been cleaned. The bed was very spongy feeling and the sheets were thin. There were kids screaming around the pool, and there were no parents supervising. The front clerk was overwhelmed and it simply had a dirty unwelcoming feel. Didn’t get much sleep because interstate noise.

No sleep at this place! Complain to management and was told would award extra points! I called a few times after to follow up but the manager never did what she told me. That sucks do not like being lied to,

Had a horrible night at hotel. The manager said she would put points in my account since I did not ask for refund. I have called 2 times, ( a few months later, then again a few weeks ago). I would recommend a different hotel.

I asked...and the cleaning here is done in-house, and not by a contractor. COVID brought a lot of changes to hotels - cleaning every second (or third) day (though always for new check ins) among them. Some hotels haven't quite figured that COVID is over. I've been a Hilton customer for a long time, more often than not a Hampton Inn. More and more, I've noticed that the properties haven't been up to their former standards. I don't know if it's staffing issues, or something else. Sadly, this property falls into that category.At this property, the front desk staff offered a greeting and checked us in efficiently. The room, however, was a disappointment. The bathroom floor was disgusting - I'm not sure the last time it saw a mop (if ever). There was a bit of a smell to the whole room - much worse in the hallway - it's a pet-friendly hotel, and I'm not sure if their cleaning procedures are set up to get rid of the smell of dog.