Organizing a last minute trip to Japan and it's our 1st time there. Read great reviews for I-ACE so decided to give them a try for our JR Pass. They set everything up over the phone and passes...

I used their services a couple of times, but disappointed with their COVID services. They still charge fees for changes and cancelation even COVID special circumstances. Some staff person won't...

I had no idea IACE Travel moved until I had to purchase a JR Pass this year. They now have two locations compared to their previous location. One on 36th and 8th Ave and the other one by Grand...

I got my JR Pass here, very efficient and quick. I called in my order in the morning, and picked it up at the midtown office at 3pm the same day. Service was courteous and helpful.

I had a great experience at IACE Travel in Midtown. The staff was very friendly and helpful. If you are traveling to Japan and live in New York, this is place to go for a rail pass or tour...