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Entrance- 2nd Floor
Storefront for JC Penney Polaris
Customer service counter
Penney for your thoughts
Atrium
New jacket I bought today
2001 KONE hydraulic elevator
2001 KONE hydraulic elevator
Second floor elevator landing
JCPenney Department Store ·$$

JCPenney is one of the nations largest apparel and home furnishing retailers. Since 1902, weve provided customers with unparalleled style, quality & value. Browse our variety of kids, mens, and womens apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Columbus, OH to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Phone: (614) 846-1807

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Open now

  • Sat 10:00 AM - 9:00 PM

1450 Polaris Pkwy Columbus, OH 43240 ·240.36 mi

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Reviews

yelp
2.5 39 reviews
5 star
7 4 star
8 3 star
5 2 star
4 1 star
15
Fox E. 08/18/19

Finally, the Penney drops. At the Polaris, that is. Pretty typical Penney location at the Polaris Mall, and it's big and sometimes pricey, but when you come during a sale or find one of those...

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Molly M. 10/20/25

Back again on a Saturday night. They are open later than the rest of the mall so it gives extra time to shop. He found quite a few options on clearance. Didn't have too much time for myself sadly,...

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Tevin C. 09/01/25

Horrible customer service within the exchange and return department. I understand there being a store policy but you cannot snap at someone for not knowing this. The older lady running this...

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Ruth R. 09/25/21

Customer service is not the best! Prices are great though. So we grabbed a dress shirt that did not have a price tag on it. The customer service person (no name tag) had the nerve to say in a...

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Brian K. 01/15/23

Today I went shopping for a new lightweight jacket, I found this red and gray one that I really liked. Didn't have it in my size so asked if they could check another store or online? Yes! They had...

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