I bought the Groupon deal to transfer a few family VHS tapes. I was really happy with the service and value. They delivered my final DVD quicker than promised and the transfer looks great. 5 stars!

Horrible experience. They promised me they could transfer my VHS tapes to DVD and both of them would not play on a DVD player. I asked them about a refund and they said they would not refund me...

Unfortunately I paid $450 for what national camera could have done for $100. Also one DVD was not playable. Poor customer service. Poor quality. Way way way overpriced.

I had an awful experience with Family Ties. To begin, I was told when I dropped off my videos that I had maybe two cds worth of footage and a $39 quote and then I received a phone call that my cds...

Terrible company. Never trust your important video with these people. Lost my camcorder tapes and DVDs. Argued with me instead of helping. They kept saying 'that because of their move.' Blamed me...