Yahoo
Quite a line
Dollar/Thrifty at PHL airport
Long line. Two people working. Zero Fs given. Not by the counter staff. Not by Dollar Rental Car. AVOID this place like the plague!!
Line
1.5 hr wait  w a reservation,slow & poorly run,I will shame this place till the day I die.Mgmt was useless and flaccid.
Lines out the door.  Only one person at the counter assisting customers.
10 min no movement.
Thrifty/Dollar at PHL airport
The vehicle I reserved with price at reservation time vs. the vehicle I got and price at pick up.
Dollar Rent A Car Car Rental

Website: dollar.com

Phone: (866) 434-2226

Cross Streets: Near the intersection of Essington Ave and Southwest Fwy

Open now

  • Fri Open 24 Hours

8800 Essington Ave Philadelphia, PA 19153 ·261.11 mi

Is this your business? Verify your listing

Reviews

yelp
1.5 286 reviews
5 star
21 4 star
15 3 star
5 2 star
21 1 star
224
Frederick D. 09/16/23

Too bad no advanced key for this place, perhaps not enough agents either. Long lines are bottleneck here. Well there were some pretty angry customers. I don't blame them. When your line in the...

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Jen M. 10/02/26

I can see why this place has 1.5 stars. Service is abysmal, hidden fees everywhere, and the slowest shuttle that only comes once every 40 minutes. What a scam.

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Donata N. 09/12/25

Avoid. Waited 30 minutes at the airport for shuttle pickup then another 40 at the pick up lot to receive an extremely dirty car. Trash in the console and door. There was even a boarding pass dated...

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Patricia D. 04/12/26

Never have car ready so I can skip the line I then have to wait for at least 30 minutes because they only have 2 people working

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Amanda B. 06/16/24

What a total joke. If you do it online you still need to go in. We sat for three hours waiting for a car. I hate to complain because a lot of people waited more than 4 hours. It's not the...

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