The service is rude, and they insist on upselling you cars and insurance. I was asked multiple times if I want to upgrade to a nicer car, and I replied I'll take what I already paid for. I was...

We needed to go from New England to Ojai, CA and flew into Santa Barbara for the shorter drive. We booked a car online to pickup at the airport. The flight got in around 10-11pm PDT. My wife...

Guy with glasses genuinely the worst human being i've ever met. incredibly rude to not only me but also the other customers trying to receive their rentals. i have no idea why he's still employed,...

Since I did not end up renting a car from Budget, I can only speak about the customer service, which was horrible. From the initial contact, the customer service agent I dealt with was very...

I was going to be in town for a week and needed a cheap mode of transportation. I wasn't going to need anything flashy. So I reserved a car through a popular travel website. When I arrived to...