I don't stay often at Hampton Inns because they tend to be pricier than the competition. On a recent 6 night trip through the Midwest and Appalachia, I booked many of their competitors but saved this Hampton Inn for the last night of my trip. It did not disappoint. Bobby and Amman welcomed me in with fresh baked cookies and a smile. Finding out that I am a Hilton Honors member, they added my number to my reservation and gave me a couple of water bottles for no charge. My room was large with a modern bathroom (also spacious) and a super comfy king size bed. You get free WiFi of course and Netflix on the tv. My only quibble is that the room ac was not on when I entered and the room was hot. However, it cooled within minutes after I figured out how to turn it on. I would happily stay here agoin if visiting Louisville.

Robert checked me in and was very professional and courteous.

The room is updated and spacious. The bed was comfy. Bathroom and shower is updated. Nice and clean hotel. The breakfast was subpar but it's something to be filling. A normal typical hotel breakfast. I will be honored and glad to stay here again. Let's hope that it can be a continual good stay each time.

Be careful, even if you make a reservation and receive a confirmation the operations and marketing manager says he can cancel your reservation if he thinks he can get more for the room from someone else. If I could give zero stars I would. My nephew and myself booked 2 rooms on May 3, 2025 for April 29 to May 2, 2026 Through our Hilton honors app. Our rate and confirmation were sent to our emais as well as listed on our accounts through the app.On May 5, 2025 we both received an email from Harrison Bryant, the operations and marketing manager, for this hotel, He informed us that our reservations were canceled because of his mistake for listing the rooms as available. We each replied with similar emails expressing our concern for canceling our reservations. It is clear to me this is a tactic to charge more for the rooms. His reply to me was basically there’s nothing he could do about it because no rooms are available and I have plenty of time to find a room elsewhere. He responded to my nephew that he would honor his reservation. It’s interesting to me that my nephews rate was honored but mine was not. Clearly this is because my rate was cheaper since I am a combat veteran and booked under the military rate. If there was a natural catastrophe at the hotel, I could understand reservation being canceled. This is clearly motivated by obtaining more money for the room and not realizing that the cheaper rates were still available.

I had a great experience at this Hampton Inn. I checked in online, so I went straight to my room when I arrived. My room was clean and. neat. There wasn't much noise from the rooms around me or the hallway. I like that there are fullsize bathroom amenities, like soap and shampoon. Breakfast was fully stocked and had waffles. I stayed at this hotel during Helene and we never lost power. (The winds were blowing pretty hard for a while.) I also like that this hotel has items from local people/stores, like candies and hot sauce, for sale in their grocery area. I was in town for Louder than Life and it only took me about 20-25 mins to get to the festival on the other side of town. Overall, just a great stay!