As a quick preface, I am by no means a complainer and pretty easy going. When I first arrived, the back courtyard reminded me of The Wire. Shady characters near/within the complex and homeless hang out nearby. Unless you lived in a bad neighborhood previously like myself, you won't be comfortable. If my family was with me, we would have left. The complex as a whole is not clean at all. The public project hallways smell of urine and are not clean. My room had a trash can with old syrup/chewing tobacco inside. Insects, smoke odor room, stained sheets/towels, rigged everything. Shower temperature was very sensitive and changed from hot to scolding hot.If there weren't insects and cleaning issues, this complex would be worth the price to get an inexpensive night of sleep, despite the crackheads wondering around. Staff was extremely friendly and approachable.

First, I need to make it clear that I routinely use budget hotels. The amenities at the sub $75 price point are very familiar and acceptable to me. However, this hotel has exceeded my lack of expectation for minimal accommodations. After checking in, I had to make separate trips to the office for each of the following inadequacies: a stuck front door, ~ 1/8 inch of remaining toilet paper, no soap, and no top sheet on bed. During the last visit to the office, I was treated to the local flavor of the attendant as she responded to the unauthorized presence of a man standing outside a room with, That motherf-cker ain't supposed to be here! The final indignity was realizing, as I reached for a towel after showering, that the towels were all hung neatly on the rack and also all dirty, with the tell-tale smudges of human usage. If you want the feeling of over paying for a dirty and unsafe environment, without traveling to the Caribbean, this hotel is for you.

Booked online for family to see thunder on Ohio, front desk lady checks me im then asks how many adults I say 2. She says other guests name I say Adrian. She says where is he! I say well she's disabled so she's waiting in my car. This woman starts screaming furiously if he disabled then how will he get up stairs! I calmly said calm down I'll just help her up the stairs. I repeatedly said please just let me go get her if you need her While she says stay right there! Every time I looked outside she keeps screaming no! You stay right there! She gets on her phone says I have security check your car for him where is he! By now other guests gathered to laugh at me getting yelled at by her while her security looked more like her husband, wandered through the parking lot looking for a man with my wife's name evidently. She was just too irate to communicate with. I finally said look please just refund me. She prints a refund points to the door yelling get out! While other guests laughed. I walk past her security mugging me all menacingly to my wife and tried to explain why we had to leave. We were well dressed in a new car, well behaved. It was appauling. It all but ruined our very expensive trip to thunder. Wife was very upset. The extended stay was like heaven for a few bucks more.

Let's start with security - which appeared to be state of the art. The room: Bedsheets clearly had been slept in before; bathroom was nasty dirty; shower curtain torn and hanging. The whole room smelled like mildew or worse; washcloths were wet, clearly used. Wondered if they rented rooms by the hours, arguments between couples ALL night long; the drapes were hanging crooked letting street light in...we didn't sleep a wink and exited long before check out time. Yeah, we read the sign - no refunds...it was a night from hell.

The location of the hotel was PERFECT!!! The room was clean. WiFi service was sufficiently strong. The front desk staff was very accommodating. My only point of weakness was the housekeeping staff. I didn’t want any maid service and when it was time to get clean towels, they were hard to track down, even at 12 noon. I’d gladly book again on my next trip.