I switched from another trash removal company for a better price. I've had no issues. Pick up is as scheduled and it's easy to pay for services online.

I'm extremelly frustrated with the service from WM, literally I'm the only customer in my block that is not getting his recycled and garden trash collected...and this has happened way too many...

Tried to call the Louisville Waste Management phone line since I couldn't find what I needed on the website. Was never able to talk to a person. The automated AI voice pings you around and then...

Waste Management is, without question, the worst service company I have ever dealt with. Missed service is not occasional -- it is expected. Trash routinely isn't collected on the scheduled day....

I left a review on 11/20 in which Waste Management responded to. I sent a copy of the review to the email as requested and spoke with Sheena (not sure on spelling) at the corporate office that...