My mom took me in just before Christmas to try to away me away from buying an engagement ring and wedding band online--it worked, and I couldn't be happier. The store was fairly busy, but when we...

Super poor craftsmanship, cost me hundreds of dollars due to neglect. They failed to inspect diamond ring causing me to lose a diamond.

Very disappointing experience. What should have been an exciting process turned into complete frustration and a lack of trust. Customer service = lack of coordination and follow-through. Lengthy...

My family has been a customer of Jack's for 40 years. Jack has an on-site goldsmith who has made numerous pieces of jewelry for my in-laws. The finest quality gold, platinum, diamonds, sapphires,...

I had reason to visit twice this year. The first time I lost a screw backing to my diamond earning. They had a small collection but we found one! The 2nd time was right before the COVID19 shut...